Legal
Privacy Policy
Last updated: September 13, 2026
At Low Key Jewelry, your privacy matters to us. This Privacy Policy explains what personal information we collect, how we use it, and your choices regarding that information. By using our website at lowkeyjewelry.com, you agree to the practices described here.
1. Information We Collect
Information you provide directly
- Contact form: name, email address, and message content when you reach out to us
- Orders: name, shipping address, email address, and phone number when you place an order
- Appointment bookings: name, email, and any details you provide when booking a permanent jewelry appointment
Information collected automatically
- IP address and general location (country/region)
- Browser type, device type, and operating system
- Pages visited, time spent on pages, and referring URLs
- Cookies and similar tracking technologies (see Section 5)
Payment information
We do not store your payment card details. All transactions are processed securely through GoDaddy Payments. Please review GoDaddy's Privacy Policy for details on how they handle payment data.
2. How We Use Your Information
- To process and fulfill your orders, including shipping notifications
- To respond to your inquiries submitted through our contact form
- To confirm and manage permanent jewelry appointments
- To improve our website, products, and customer experience
- To send order confirmations and transactional emails
- To comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
3. Sharing Your Information
We may share your information only in the following limited circumstances:
- Shipping carriers (e.g., USPS, UPS) to deliver your orders
- GoDaddy Payments to securely process transactions
- GoDaddy, which hosts our website and commerce platform
- Legal requirements: when required by law, court order, or to protect our rights
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining order records for accounting and legal purposes. Contact form submissions are retained for a reasonable period to allow us to follow up on your inquiry. You may request deletion of your data at any time by contacting us (see Section 8).
5. Cookies & Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and understand how visitors use our site. These may include:
- Essential cookies: required for the site to function, such as maintaining your shopping cart
- Analytics cookies: help us understand site traffic and usage patterns
- Preference cookies: remember your settings and preferences
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our site.
6. Third-Party Links
Our website may contain links to third-party platforms such as Instagram. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
7. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
8. Your Rights & Choices
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of any marketing communications
To exercise any of these rights, please contact us at hello@lowkeyjewelry.com. hello@lowkeyjewelry.com
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out: